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Are Your Customers Protected Amid A Natural Disaster?

Bad weather can create a perfect storm for business. With Invest 99—predicted to become Tropical Storm Hermine—threatening the Southeastern United States, AppRiver has once again activated its free Digital Disaster Preparedness Service (DDPS). First made available in 2005, DDPS is a service designed to prevent businesses from losing email in the event of a mail server outage. We’re offering it at no charge to our friends who may be in the path of Tropical Storm Hermine.

So what exactly is the DDPS? DDPS is a special offering of AppRiver’s Email Continuity Service to businesses that lie within the cone of uncertainty in advance of a hurricane or other natural disaster. The cloud-based service averts email loss and bounced messages by redirecting an organization’s email to one of AppRiver`s secure data centers, while also blocking any spam and virus messages. Once the danger passes and connectivity is restored, AppRiver will forward all outage-period email back to the company`s servers, free of charge.

If you’re an AppRiver partner, it’s easy for your customers to take advantage of DDPS. Registration is simple and typically takes less than 10 minutes to complete. You only need to contact AppRiver to receive step-by-step instructions for redirecting your costumers’ email to AppRiver. Almost immediately, AppRiver will begin monitoring the company`s server activity. When AppRiver detects a loss in connectivity with the email server, its service will begin queuing the business’ incoming messages in one of its safely located, hardened data centers until the business’s servers are able to receive email again.

If you’re not an AppRiver partner, becoming one is easy. After chatting with a channel sales representative, your customers will be able to begin taking advantage of our Digital Disaster Preparedness Service immediately.

Of course, if your customers are already on an AppRiver email platform or have our SecureTide spam and virus filtering, then they’re already protected. However, if you have other customers who aren’t – or you know businesses who may need this service – please encourage them to take advantage of it. And of course, while hurricanes can be forecast days before landfall, fires and power outages are harder to predict. Businesses who are not located in the cone of a hurricane, but would like to protect themselves from other disasters might also consider trying AppRiver’s Email Continuity Service risk-free for 30 days.

It’s time to make sure that your customers are making email continuity a part of their disaster plan—even if a disaster doesn’t seem imminent. So whether you’re already starting to really dislike the name Hermine or if you would simply like to find out more about ECS, call a Channel Sales Advisor at (866) 223-4645 to replace any of your business email uncertainty with confidence and continuity.

  • For more information on AppRiver’s DDPS, please visit our DDPS page.
  • For more information on AppRiver’s Email Continuity Service, please visit our ECS page.
  • If you’re interested in learning more about becoming an AppRiver partner, please visit our partner page.

Guest blog courtesy of AppRiver. Read more AppRiver blogs here.

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