3 Emerging Help Desk Trends
A recent Software Advice study reveals the type of help desk services that millennials prefer. ConnectWise VP Mark Sokol pinpoints the key trends.
A new report from Software Advice, the web-based reviews site for help desk systems, caught my eye. They surveyed and studied the preferences different demographics had for things like tone, pacing, and language. One of the most interesting things from the report is the trending surrounding millennials. You can find the three most interesting stats from the study here.
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