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Is the Managed Services Market Commoditizing?

Answer: No and yes.

  • No, according to Service Leadership Inc.— which notes that MSP profit margins have held steady for the past six years or so (as of Sept. 2015).
  • Yes, according to ChannelE2E — meaning that as certain services commoditize (i.e, PC and server monitoring) you should move on to introduce more profitable services. The net result is an overall consistency in profit margins.

Return to the ChannelE2E FAQ main page.