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Zendesk Relate 2018 User Conference Dates and Location

November 12, 2018 - November 14, 2018

Zendesk Relate 2018, the company’s annual user conference, is scheduled for November 12-14 in San Francisco. The conference is expected to attract 1,500 attendees.

The company develops cloud-based customer service and help desk software, ticketing systems and IT service management (ITSM) solutions. More than 200,000 organizations run the company’s software worldwide.

Key agenda topics include:

  • Collaborating with chatbots
  • Handling customer conflict
  • Delivering dynamic experiences with an open, modern platform
  • Translating metrics for the c-suite
  • Transforming your support from transactional to consultative
  • Scaling with smart self-service
  • Modernizing the customer experience

Confirmed speakers as of August 2018 include:

  • Mindy Kaling, Actor, Writer, Producer & Director
  • Cleo Wade, Poet, Artist & Author
  • Mikkel Svane, Founder & CEO, Zendesk
  • Omar Johnson, Former CMO, Beats by Dre & Former VP of Marketing, Apple
  • Amy Gallo, Writer, Speaker, & Author, Harvard Business Review
  • Khalida Ali, Sr. Manager, Diversity & Inclusion, Zendesk
  • Jenny Dempsey, Social Media & Customer Experience Leader
  • Maxwell Luthy, Director of Trends & Insights, TrendWatching
  • InaMarie JohnsonChief People Officer, Zendesk


November 12, 2018
November 14, 2018
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