Coffee Tuesday

5 Channel Partner Updates: 20 Oct 2015

Good morning, channel partners. Here are five technology news updates, insights, chatter, gossip and plenty more to start your day for Tuesday, Oct. 20, 2015.

Actually, today’s update involves 18 items (yowzers… but they’re quick reads) for VARs, managed services providers (MSPs) and cloud services providers (CSPs) to sip on.

Steve Brazier

Steve Brazier

18. Cloud Dollars: Is the cloud’s growth driven by low interest rates — and will growth slow down as interest rates rise? Hmmm… Canalys President and CEO Steve Brazier seemed to be suggesting that during a recent keynote in Europe. Rumor has it LogicNow’s Dave Sobel was in the house taking notes during that recent presentation…

17. RMM, PSA and Backup: Acronis Backup Cloud is now integrated into the Comodo ONE, which claims to be a free RMM and PSA platform… The combined solution is available now from the Comodo ONE app store.

16. California Privacy Laws: If you manage data for a living in the United States, you likely know about HIPAA and Sarbanes-Oxley. But don’t overlook state-level regulations — like the new California Electronic Communications Privacy Act — which protects consumers from a range of digital intrusions…

15. Google Apps vs Office 365… And IBM: ChannelE2E told you yesterday about Alphabet’s free Google Apps for Work offer for Microsoft Office 365 customers. Turns out the effort also targets IBM customers

Dave Seibert

Dave Seibert

14. Coming Next Quarter: SMB TechFest, hosted by Dave Seibert, recent wrapped up its latest quarterly gathering n Southern California. The events are also broadcasted via video. To get a feel for the conference format and future events, keep an eye on the SMB TechFest conference calendar for future dates.

13. Internet of Things Platforms: Sure, RMM (remote monitoring and management) platforms may evolve to support the Internet of Things — sensors and more. But a growing list of purpose-built IoT platforms has emerged. Two recent examples: TeraData’s Internet of Things initiative and Digi’s IoT platform for remotely monitoring all sorts of storage tanks.

12. Worth Watching: Commvault. Later today? Hmmm…

11. Join Me: At 1:00 p.m. ET/10:00 a.m. PT for Tech News Today each Tuesday. Mike Elgan hosts the discussion. I’ll be on as guest anchor. We’ll be covering the IT news of the day…

Mike Elgan

10. IT Services Company Valuations: Infosys, the global outsourcing and consulting company, acquired Noah Consulting LLC for $70 million in cash. Infosys gains expertise in the oil and gas consulting industry. Noah Consulting generated about $38.5 million in 2014 annual revenues. I suspect 2015 revenues will be closer to $45 million. Based on that, Infosys paid about 1.55 times future annual revenues. Sorry, I don’t have EBITDA figures from which to work.

9. Data Center Company Valuations: So, you want to sell or buy a data center business. What’s it worth? Perhaps a clue comes from TierPoint, which just acquired Windstream’s data center business for $575 million — an all-cash deal. The business is expected to generate about $122 million in annualized revenue. Based on that figure, the business was valued at 4.7 times future annual revenues. Alas, I don’t have EBITDA figures for this valuation either.

More: See Items 8 through 1 — including DropBox IPO pressure; Microsoft’s next partner statement; a U.S.-based MSP expands to Europe and more. Oh… and that new Start Wars trailer.

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    Jim Lippie:

    #2 Missing KPIs – Joe, you asked the question, is anyone tracking employee engagement? As you have generously highlighted in previous channel updates, Clarity Intelligence Platform (CIP) allows MSPs to provide their clients with a turnkey analytics as a service package. One of the KPI’s tracked thru CIP is employee activity, specifically “Most active” and “Least active” employees in the corporate environment. While pure employee engagement as Gallup defines isn’t tracked, we feel our activity metrics are a start and will only evolve over time. Thanks for asking the question and your ongoing support of analytics/big data for the channel.

      Joe Panettieri:

      Hey Jim: Thanks for continuing to educate me. Tell me more. What type of employee engagement/activity are you measuring? For instance, how long someone is logged into a system? At what times? Where do you see this heading? Thanks.

      PS: I hope you can’t measure how many times I’ve watched that darn Star Wars trailer today…

        Jim Lippie:

        Hey Joe – For now that is exactly what we’re measuring, when employees are logging into and out of corporate IT systems. We’re measuring employee and overall company activity within their IT environment. In addition, companies can benchmark their activity levels against other like businesses in their industry. All this is available in version 1 of the Clarity Intelligence Platform, but you ask a better question, “where do you see this heading?”

        I can tell you our product road map calls for specific application utilization by end of Q1. So, a small business owner will know exactly how often specific applications are being used, by specific employees. Many of us believe that a lot of the applications purchased by SMBs go under utilized by many employees, but today that is just a feeling or hypothesis. Imagine having the data to prove that hypothesis? We will be able to produce that data. Why is that important? Because with that data, an MSP can tell their clients that only 8 out of 20 employees are using a specific application and going forward they should just buy the software licensing of that specific application for those 8 employees. It completely elevates the conversation and the MSP is able to drive more value into the client relationship.

        I could go on and on…..but I will stop there for now. Thanks for asking the important questions and creating this extremely valuable platform for the channel!!! Please stay tuned.

          Jim Lippie:

          P.S. Most likely by this time next year, if you were an employee of a SMB on the Clarity Channel Platform, we could tell how many times you watched the Star Wars trailer while at work….but that’s your secret for now 🙂

          Joe Panettieri:

          Based on your product roadmap, it sounds like you also have some opportunities to assist MSPs and their end-customers with corporate compliance. Thanks for the road map hints.

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