5 Channel Observations: 16 Oct 2015
Page 2 of 2: Today’s top channel partner updates, continued:
7. Sounds Unlikely: Several private equity firms, as you may recall, may consider making a takeover bid for SolarWinds. Now the potential twist: Two sources suggest SolarWinds may spin off or sell off its N-able business as part of the parent company’s current strategic review. I find the rumor doubtful since SolarWinds has been buying technology to round out N-able’s portfolio. The latest addition involves N-able’s remote control software.
6. Red Hat’s IT Automation Push: Red Hat has acquired Ansible, an IT automation company that focuses that strives to simplify how businesses manage DevOps, hybrid clouds, OpenStack and software containers like Docker. We’re watching to see how Ansible’s partner network integrates with Red Hat’s channel strategy.
5. After Kaseya: Former Kaseya Channel Chief Liz Lederer is now senior VP of channel partners and programs at Covertix — which develops data protection and security solutions. We’ll be watching for channel partner milestones…
4. Customers Demand Amazon MSPs: Roughly 40% of AWS customers already use a third party or partner to help manage AWS, however there are services they are not getting from their current providers that they would like to have, including Backup and Restore (50%), Systems Security and Systems Admin (35%), and AWS Monitoring, Alerts and Escalations (27%), according to Connectria.
3. Cloud Monitoring: Keep a close eye on SignalFx, a startup that offers a range of cloud and application monitoring services — particularly for Amazon Web Services. CTO and Co-Founder Phil Liu described the SignalFx strategy to me yesterday. We’ll recap the conversation in our next ChannelE2E Podcast (Episode 048, Tuesday, Oct. 20, 2015).
2. Data-Driven Help Desks: Only 5 percent of Mac users within IBM need help desk support, compared to 40 percent of PC users, according to Apple Insider. Admittedly, I don’t know if that data is based on monthly, quarterly or annual help desk inquiries. But the simple logic: If you’re an MSP charging the same fee for Mac and Windows support, your margins are likely far better on the Mac side of the house…
1. Cisco Channel Chief: Wendy Bahr sees three major opportunities for channel partners in the months ahead. They involve services, software and security. But that’s not all. In a wide-ranging interview with ChannelE2E yesterday, Bahr described her first 90 days as Cisco’s global channel chief — and the road ahead for Cisco and its channel partners. We’ll publish complete details soon.
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