ConnectWise Unite Management Dashboard Supports Cisco, AWS Cloud, More

Craig Fulton

ConnectWise CEO Arnie Bellini

ConnectWise Unite, a new management dashboard for technology solutions providers (TSPs) and MSPs, is extending to manage multiple types of applications and infrastructure — including Amazon Web Services (AWS) — with broader platform support and a $10 million to $25 million incubator fund for ISVs planned.

ConnectWise unveiled Unite with Cisco last week, and confirmed the extension to AWS and other platforms this morning. Unite solutions are built on the same foundation as CloudConsole, which provides ConnectWise partners with an all-in-one tool for Microsoft Office 365 and Azure cloud services, the company said.

ConnectWise Unite with Cisco costs $10 per managed end-customer business per month. In other words, MSPs that manage 10 different companies will pay $100 total per month for the platform. ChannelE2E is checking to see if or how pricing evolves with the AWS extension.

On the Cisco front, Unite allows partners to access and manage all Cisco Spark, Meraki, Umbrella and Stealthwatch solutions from a single management console. TSPs can sign up for a free trial of ConnectWise Unite with Cisco, which runs through Jan. 1, 2018, the company said.

More moves are coming. “It’s not just about connecting Cisco, it’s not just about connecting Office 365, Azure, Amazon and more. It’s about connecting everything,” Bellini said during IT Nation 2017. The effort will involve the ConnectWise Developer Kit — a tool that will allow partners add to the ConnectWise platform. A pilot program for the kit is coming soon, Bellini said.

ConnectWise has also built a $10 million fund — it may grow to $25 million — to help partners and ISVs plug in, Bellini said. We’ll push for more details later today.





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    Thomas Fox:

    Joe, did they discuss what will happen with Cloud Console for users who don’t use Cisco?

      Joe Panettieri:

      Hey Thomas: Yes. It sounds like the CloudConsole brand will go away in Q1 (likely January-ish I believe).

      CloudConsole users will switch over to CloudUnite; I believe it’s more of a branding change than a technology change. You’ll simply log in to CloudConsole and see it rebranded as CloudUnite, I believe. The existing Office 365 & Azure services for Microsoft partners will still be there, etc.


        Andrew Cohen:

        It’s not just a rebranding exercise, it’s an entirely different technology. I’ve been using using CloudConsole for a while and was recently told that they’re going to be “migrating” me over to Unite.

    David Wolf:

    Typical Connectwise. They get us to sign up big bucks for CloudConsole. This was supposed to be the cloud dashboard of choice. Now, they will introduce a “similar” solution and get to charge us all over again. Sad.

      Tom Fox:

      I’ll be curious to see how they handle this – we were a CloudConsole beta tester and were rewarded with an unlimited license for a low price. I hope it carries over.

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