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Small Business

ChannelE2E offers news and trends on small business cloud technology for CSPs, MSPs, VARs, ISVs, IT distributors and partners in the IT channel.

Salesforce for Small Business: Help Desk, CRM Tools Launch

Salesforce launches small business help desk & CRM tools called Service Desk Essentials and Sales Cloud Essentials. Coupled with free Google G Suite offer, Salesforce may nibble at Microsoft Office 365, PSA (professional services automation) & IT service management (ITSM) software markets.

Nerdio, SherWeb Seek to Accelerate Microsoft Azure’s SMB Cloud Adoption

Nerdio and SherWeb partner to help boost small and midsize business (SMB) confidence in cloud services, particularly Microsoft Azure workloads.

SMB IT Spending Forecast: Software, Services Set to Leapfrog Hardware

SMB IT spending continues to grow, but MSPs and IT services providers need to evolve to capture those forecast dollars, according to an IDC research study.

CompassMSP Acquires Rediant, Expands Florida MSP Push

CompassMSP acquires Rediant for continued MSP and IT services provider expansion across Florida.


Secret to Small Business Success? Get Organized

Small business owners are optimistic & the best-performing companies with 25 employees or fewer tend to be well-organized firms, a Staples survey reveals.

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More SMBs Moving Toward Automated Marketing: Report

Marketing automation is the next big thing for small and medium-size businesses (SMBs), an ActiveCampaign report suggests.

M&A Outlook Bright for 2018, But Don’t Wait Too Long

Nearly 70% of executives at US-headquartered corporations say mergers & acquisitions will increase in 2018, Deloitte says. But be careful. Here’s why.

TeamLogic IT Names Dan Shapero President; Chuck Lennon Transitions to EVP

TeamLogic IT names Kaseya veteran Dan Shapero president. Chuck Lennon transitions to executive VP. Here’s what’s next for the IT services franchise network.

Syncro PSA-RMM Cloud for MSPs: The Product Strategy

Syncro’s PSA (professional services automation) & RMM (remote monitoring & management) cloud strategy for MSPs, according to COO Ian Alexander.

Syncro Launches Cloud PSA, RMM, Remote Access Platform for MSPs

Syncro launches cloud-based PSA, RMM & remote access software platform for managed IT services providers (MSPs). But can they disrupt entrenched rivals?