Small Business

Small business (SMB) technology news & research for MSPs, IT service providers (ITSPs), IT consulting firms, cybersecurity companies & channel partners.

Kaspersky: What MSPs Need in 2023

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New Kaspersky research found that when MSPs evaluate a vendor, the most important factor they consider is price.

Forrester Sees Opportunity for Smaller Cloud Providers in 2023

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To avoid dependencies on single vendors, customers are exploring alternatives for general-purpose IT or particular workloads.

SMBs Optimistic About 2023

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The majority of small business owners are optimistic about what 2023 holds for them, according to a Bank of America report.

Document Management M&A: Dropbox Acquires FormSwift

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Dropbox gains digital template libraries for document management, contracts and forms for businesses and partners.

MSPs Vs. MSSPs: Understanding the Differences

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An MSSP is not the same thing as an MSP. Here are the differences between each and how to determine your organization’s needs.

Small Business Social Media: How to Build, Retain Your Video Audience in 2023

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Jay Neo, an 18-year-old video expert & social media content strategist for MrBeast, explains the top video KPI that businesses need to study & master.

MSP M&A: Usherwood Office Technology Acquires Reprographics of New England

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Usherwood’s IT services span network security, communications and managed print services.

MSP Automation Software Startup Funding: Rewst Raises $21.5M for RPA

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While Automation Anywhere & UiPath promote robotic process automation (RPA) to enterprise customers, VC firm OpenView funds Rewst for MSPs.

MSP M&A: Brightworks IT Acquires California Managed Services Provider IS Concepts

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Brightworks IT, backed by private equity firm Cloud Equity Group (CEG), acquires IS Concepts — a managed IT services provider (MSP) in California.

VC-backed MSP Launches SMB Referral Partner Program

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Electric, a venture capital-backed MSP that reached unicorn valuation status, intros small & midsize business (SMB) Referral Partner Program.