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Small Business

ChannelE2E offers news and trends on small business cloud technology for CSPs, MSPs, VARs, ISVs, IT distributors and partners in the IT channel.

MSPs Are Dead. Long Live Managed Services Providers

MSPs are dead & buried. If you believe that SMB graveyard myth, you somehow missed the biggest managed IT services provider opportunities in AI, automation & more.

Google Unveils CallJoy Small Business Phone Agent

Google CallJoy is a cloud-based phone agent for small businesses that seeks to further disrupt traditional voicemail and IT support phone systems.

Splunk Partner Keyes Acquires WayNorth For Website Design Business

Splunk security and analytics partner Keyes Information Technology (KIT) acquires Website design specialist WayNorth LLC.

ServiceNow for Small Business MSPs: Splashtop’s Remote Support Move

ServiceNow partner Splashtop could extend IT service management (ITSM) & remote monitoring software to small business MSPs. But entrenched PSA & RMM software will be difficult to replace.

Carbonite Closes Webroot Acquisition; Emphasizes SMB Channel Partners

Carbonite completes Webroot acquisition. Vows channel- and MSP-friendly business strategy across SMB data protection and cybersecurity. But intense competition looms.

Box vs Dropbox: Enterprise vs Small Business Cloud Strategy, Execution

In the Box vs. Dropbox cloud content management battle, Box hiccups in the enterprise market while Dropbox gains traction with small businesses.

Allstate’s SquareTrade Acquires Consumer IT Support Companies

Allstate’s SquareTrade acquires iCracked & PlumChoice to offer consumer & small business technology support services across North America.

Acquisitions: Lingo Continues SMB and Carrier Rollup Strategy

Lingo Communications, a cloud & managed service provider (MSP) focused on SMB customers, rolls up carriers through customer & asset buyouts. The latest deal involves 4,000 Fusion Connect SMB customers.

Amazon Acquires Eero Home Mesh WiFi Networking

Amazon acquires Eero for home mesh WiFi networking systems. Amazon & Eero will compete against Google WiFi, Linksys Velop, Netgear Orbi and other popular consumer WiFi systems.

Netsurion BranchSDO Changes the SD-WAN Conversation for MSPs, SMBs

Netsurion launches BranchSDO to help MSPs simplify SMB & branch office security, networking and management. It’s SD-WAN & a whole lot more built into a single edge appliance.