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Sales

ChannelE2E offers sales and compensation guidance for managed services, cloud services, CSPs, MSPs, VARs, ISVs and technology partners in the IT channel.

How to Help Customers Deal With Uncertainty

Uncertainty is rampant in 2020. Partners in Excellence’s David Brock explains how salespeople can navigate and help customers make sense of it all.

MSP Sales Automation: Cloud Startup Zomentum Raises $4.1 Million

Zomentum raises $4.1 million from Accel & SAIF Partners for MSP sales automation software platform. Zomentum CEO Shruti Ghatge explains the strategy.

How to Avoid Sales Prospecting Malpractice

Poorly designed, badly executed sales prospecting can tarnish your business reputation. Partners in Excellence’s David Brock explains how to avoid such setbacks.

Digital Transformation for Customer Service: 4 Tips to Follow

Moving customer service operations to digital can improve customer experience and boost key success metrics. Forrester’s Kate Leggett explains.

Your Value is Like a Homemade Chocolate Chip Cookie

Selling is a lot like baking. Focusing on delivering value and relationship building over price will keep clients coming back for more. Kendra Lee explains how.

How Virtual Meetings Impact Sales and Customer Interactions

Remote work enables business continuity, but virtual meetings challenge sales and impact customers’ ability to make buying decisions. David Brock explains.

Post-Pandemic Technology Sales Prospecting: 5 Steps to Success

KLA Group’s Kendra Lee offers tips for proactively preparing your digital prospecting to succeed in a post-pandemic business world.

Datto CEO Tim Weller Shares More Gluh Acquisition Details

Datto CEO Tim Weller further explains the Gluh Pty acquisition, which offers cloud-based sales automation tools to MSPs.

Datto Acquires Gluh: MSP Sales Automation, Procurement and More

Datto acquires Gluh. MSPs gain sales quoting & procurement platform that integrates with distributors, and extends self-service product selection to SMBs.

SMB Growth Strategies for Covid-19 Economy and Beyond

Five small business survival and growth strategies to navigate the Covid-19 economy. Featuring guidance from GEM Strategy Management.