Sales

Sales, compensation and revenue-generating tips for MSPs, IT service providers (ITSPs), cybersecurity consulting firms & more.

Technology Sales Proposals: Which Decision Maker Said No and Why

Consensus isn’t just about everyone saying yes, it’s the avoidance of saying no. Partners in Excellence’s David Brock explains.

Salesforce Acquires Troops.ai; Slack Bot Automates Sales Team Tasks

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Troops.ai automates sales team tasks across Salesforce CRM & Slack, but will Troops.ai support for Salesforce rival Microsoft Teams continue?

Top Sales Leaders Do More of This

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Top performers do a lot of the same things that poor performers do, so what drives the difference? David Brock explains.

In Praise of ‘Lazy’ Salespeople

There’s more to success than just hard work or the ability to overcome adversity. David Brock admires ‘lazy’ salespeople who work smarter, not harder.

OpsLevel Hires New Relic Veteran Todd Osborne to Drive Go-to-Market Strategy

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OpsLevel — a software platform that allows developers to track microservices, systems & tools — hires New Relic veteran Todd Osborne to drive sales.

13 Website Development Errors That Drive Away Prospects

KLA Group CEO Kendra Lee shares 13 common website development errors that impact user experience and drive away prospects.

The New, Modern Sales Process for Technology Services

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Today’s sales processes have to be designed very differently. David Brock explores the eight necessary elements for success.

Kaseya’s MSP Community Strategy: TruMethods, DattoCon and… Robin Robins?

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Kaseya’s MSP community strategy will soon span Connect IT, TruMethods & Datto’s DattoCon. Where does the Kaseya-Robin Robins’ relationship fit into the mix?

Why Many Buying Journeys Fail

A full 54% of committed customer buying efforts end in no decision made; David Brock explains how to help the buying journey succeed.

What to Include in a Sales Plan to Achieve Your Goals

Take these seven steps to organize your company’s annual sales plan, according to KLA Group CEO Kendra Lee.