Posts by Kendra Lee

About Kendra Lee

Kendra Lee is a top IT Seller, Prospect Attraction Expert, author of the award winning books “The Sales Magnet” and “Selling Against the Goal”, and president of KLA Group. Specializing in the IT industry, KLA Group works with companies to break in and exceed revenue objectives in the Small and Midmarket Business (SMB) segment.

Annual Sales Capacity Planning: 10 Tips

Annual sales plans often focus on growth and operational expenses. But don’t ignore your sales team’s capacity. KLA Group’s Kendra Lee explains.

Sales Metrics: 15 KPIs (Key Performance Indicators) to Monitor

As a business owner, make sure you track these 15 sales metrics — which are key performance indicators (KPIs) that can impact your revenues & profits, according to KLA Group’s Kendra Lee.

What’s Your Value? Chew On This

Selling is a lot like baking. When you do it well, your clients want more. Prospects want to buy from you. Here’s how.

3 Ways SMBs Can Grow Revenues In A Big Sales Territory

Follow these three steps to generate more SMB sales and revenues — even in a huge territory, according to KLA Group’s Kendra Lee.

Smartphone Unified Communications

10 Cold Calling Tips to Build Your Sales Lead Funnel

In cold calling, how do you assess if what you’re or your salesperson is doing is right? KLA Group’s Kendra Lee offers 10 tips.

10 Ways to Increase Sales Results Without Changing the Commission Plan

Here are 10 ways to show your sales reps how great you think they are without putting on a cheerleader uniform. KLA Group’s Kendra Lee explains.

3 Strategies to Reduce Customer Churn

As you continue to successfully serve your customers, they forget all the technology and business issues they had before you solved them. Here’s how to show your continued value, retain customers & reduce churn.

What’s Holding Your Sales Prospecting Back?

If you don’t have strong, qualified leads in your pipeline, it’s going to be hard to meet your sales objectives. KLA Group’s Kendra Lee offers these sales prospecting tips.

How to Lead Prospects Through the Sales Process Faster

Prospects get stuck in their own decision-making loop, frequently making no buying decision at all. Here’s how to move them toward the right decision in a timely manner, according to KLA Group’s Kendra Lee.


The Sales Prospecting Dilemma

If you want to catch your prospects’ attention, you must go beyond even the business discussion. KLA Group’s Kendra Lee offers this sales guidance to VARs, MSPs & IT service providers.