VARs and Software as a Service: Recurring Revenue Goldmine
If approached strategically, SaaS could be a goldmine for value-added resellers (VARs) and IT consulting firms. ConnectWise CCO Craig Fulton explains why.
VARs and Monthly Recurring Revenue (MRR): Beyond Software Tools
VAR (valued-added reseller) transitions to monthly recurring revenue (MRR) requires more than IT management & business automation software. ConnectWise explains.
Managed Services 101: Where MSPs Are Now, and Where They’re Going
The role of MSPs is changing. Track these emerging managed services & business trends to understand your revenue & service catalog opportunities, ConnectWise says.
Introducing Stories from The IT Nation: A ConnectWise Podcast
How MSPs (managed IT services providers) can master inbound marketing, customer experience, retention and more. IT Nation podcasts from ConnectWise teach you how.
MSP Pricing Tips: How to Maximize Managed Services Profitability
How should MSPs price their managed IT services? The answer involves various cost, value & market considerations. Sam Demulling, VP of ConnectWise Sell, offers guidance.
KPIs to Measure A Technology Department’s ITSM Performance
How can infrastructure and operations (I&O) leaders measure the value & performance of an IT service management (ITSM) department? ConnectWise shares KPI tips.
Quarterly Business Reviews: 5 MSP Secrets to QBR Success
Quarterly business reviews (QBRs) offer MSPs valuable face time with customers. Follow these five QBR tips to ensure productive & profitable meetings.
How Company Culture Affects Your Business’ Success
How do you create a strong company culture? ConnectWise Chief Talent Officer Jennifer Locklear offers guidance.