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Posts by Avanade

Investing in Employee Experience: Is There An ROI?

Will investing in employee experience pay off in better customer experiences or improved business performance? Avanade offers perspectives.

Understanding Your Artificial Intelligence (AI) maturity

Artificial Intelligence (AI( maturity isn’t just about the technology you use, it’s also determined by the people you have in place and the supporting business processes, Avanade explains.

Building An (Even More) Intelligent Professional Services Firm

Professional services firms are filled with highly intelligent experts. But are they intelligent enterprises? Avanade takes a closer look at the situation.

Every $1 Spent on Customer Experience Delivers a $3 Return

Delivering great customer experiences across all touchpoints isn’t easy. Consider this CX maturity model guidance from Avanade to get started on the journey.