Posts by Autotask Guest Blog

4 Tips for MSPs Evaluating PSA Software and Cloud Options

Professional services automation (PSA) allows MSPs & IT service providers to manage their day-to-day tasks, tickets, opportunities, to-dos (and everything else) with ease. Follow these four PSA selection tips.

Patch Management Best Practices: 5 Tips for MSPs

Follow these five MSP tips to deliver profitable, effective patch management services, according to Autotask, now part of Datto.

The New Accounting Standards Codification 606: What’s the Impact on How MSPs Bill for Services?

Accounting Standards Codification 606 is now a reality for all non-public companies. Here’s what MSPs need to know, according to Autotask’s Len DiCostanza.

Phishing: Beware of Shiny “Lures” That Hook MSP Customers

At least three types of phishing attacks can harm your customers’ systems and businesses. Here’s how MSPs can help customers avoid those nasty hooks, according to Autotask — now part of Datto.

Intel Security Vulnerabilities: How Autotask Endpoint Management Protects vs Meltdown, Spectre

How Datto’s Autotask Endpoint Management addresses Intel security vulnerabilities like Meltdown and Spectre. Here’s patch management advice for MSPs.

ITSPs, MSPs: 3 Big Opportunities to Seize in 2018

MSPs and IT services providers that want to succeed in 2018 should focus on these three areas, according to Autotask Senior VP Len DiCostanzo.

IT Service Provider Health Check 2017— ITSP Metrics Still Matter

How are IT services providers (ITSPs) and MSP businesses performing? The Autotask ITSP benchmarking study provides answers & analysis.

How to Protect Clients from Ransomware: 6 Step Approach

With WannaCry and other large-scale ransomware attacks in the headlines, MSPs should take these six steps to mitigate attacks, according to Autotask.

Extreme Makeover: Ticket Edition

Autotask’s new ticket interface has 5 new capabilities that improve ease of use for IT services providers and MSPs. Autotask VP Pat Burns explains.

Smartphone Unified Communications

Could this be Your Client’s Weakest Link? Mobile Device Security Matters

Mobile cybersecurity tips and best practices: The three most important steps technology service providers can take, according to Autotask’s Jason Lehr.