Blog Archives

Microsoft 365 Management Software for MSPs: CyberDrain CIPP Gains Early Adopters

CyberDrain Improved Partner Portal (CIPP) may fill a Microsoft 365 management void for MSPs. CIPP sits somewhere between Microsoft Lighthouse & traditional RMM software.

Our Top Prediction for MSP M&A: It’s a Platform Grab Right Now

Large MSP platforms & their PE sponsors should seek similar-sized MSP platforms to accelerate exits at higher valuations, FOCUS Investment Banking asserts.

Recovery Point Systems Acquires Data Protection Firm Geminare

Recovery Point Systems, backed by private equity firm Abry Partners, acquires Geminare, a resiliency, application and data protection company.

Atera AI Seeks to Further Automate MSP Help Desks

Atera Plus leverages artificial intelligence (AI) to learn from all MSP help desk tickets. The result could be faster IT support & MSP security response times.

RPA Software for MSPs: Robotic Process Automation Partner Communities Set to Emerge

ElectroNeek hires ConnectWise veteran Jonathan Meyn to drive MSP partner success. RPA bot technologies may automate MSPs & SMB customers.

Norwest Buys Coretelligent; Pursues Tuck-In MSP Acquisitions

Private equity firm Norwest Equity Partners (NEP) buys MSP Coretelligent from VSS Capital Partners. Coretelligent plans more MSP acquisitions.

What is XDR Security?

XDR includes solutions that bring together detection and response (DR) tools to streamline the process and allow for more efficient DR.

MSP Software Company Funding: Atera Raises $77 Million

RMM, PSA & remote management software provider Atera raises $77 million in Series B funding at $500M valuation, led by General Atlantic.

12 Vital MSP KPIs to Measure and Monitor

To grow & scale your MSP business, develop a strategy that is guided by data and monitoring trends over time. ConnectWise explains how.

How to Sell Your Product: 3 Ways it Sells Itself

7-Figure MSP CEO Chris Wiser explains three ways to help your product or managed service essentially sell itself.