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Blog Archives

Account-Based Upselling: What We Get Wrong

What do we get wrong about growing our existing customer accounts? Here are the painful answers.

Do You Need A Large Estate to Require An Estate Plan?

Regardless of your age and net worth, there several reasons to have a well-thought-out estate plan. Nixon Peabody explains.

Will GDPR Change the Data Protection World?

Data protection remains in the headlines. Facebook apologizes after personal data was accessed for political purposes. Next up: The GDPR deadline in May.

Rackspace IPO Rumor: $10 Billion Valuation for Managed Cloud Services Provider?

Rackspace Hosting may pursue an IPO (initial public offering) later this year, a report suggests. Does a $10 billion valuation await the managed cloud services provider (CSP)?

Google Chrome Enterprise Integrates With IT Management Tools

Google Chrome Enterprise integrations with Cisco Meraki, Citrix XenMobile, IBM MaaS360 & ManageEngine should ease Chrome OS & Chromebook device management.

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ABP Technology Launches RMM Software for Telephony, VoIP MSPs

ABP Technology unveils IPTechView RMM, a remote monitoring and management (RMM) software platform for IP Technology, VoIP, surveillance and network infrastructure.

IT Nation 2015

ConnectWise Opens IT Nation Conferences to All Rivals

ConnectWise re-opens IT Nation conferences to rival MSP software companies. CEO Arnie Bellini extends invite to Continuum, Datto, Kaseya, QuoteWerks & SolarWinds MSP. Here’s his reasoning behind ‘open’ strategy.


Secret to Small Business Success? Get Organized

Small business owners are optimistic & the best-performing companies with 25 employees or fewer tend to be well-organized firms, a Staples survey reveals.

Friday’s Exit Strategy: 14 MSP Valuation KPIs to Know

As a starting point for small business valuations, many folks focus on EBITDA. Here are 13 other MSP valuation KPIs & variables from Service Leadership Inc.

Evergreen Services Group Invests In Wolf Consulting

Evergreen Services Group invests in Wolf Consulting to accelerate managed IT services business in Pittsburgh. Lloyd Wolf & Jeff Totten explain the deal.