Booz Allen Acquires Salesforce Government Cloud Partner for 13.5X EBITDA
Booz Allen Hamilton acquires government technology consulting firm & Salesforce cloud CRM partner Liberty IT Solutions.
How to Train MSP Employees on Cybersecurity
Investing in employee education and training can scale up your MSP’s cybersecurity services and make both employees and customers happy.
Cloud Cost Optimization: A Pivotal Part of Cloud Strategy
The cloud is, undoubtedly, the most crucial and promising future technology investment an organization can make.
Four Ways to Turn That Low CSAT Around
If your CSAT (customer satisfaction) scores start to lag, you often can trace that back to struggling employees or teams. IT By Design explains how to get back on track.
How To Help Clients Get the Most From Microsoft 365
Sherweb’s Alex Laflamme offers Microsoft 365 tips and opportunities and some lesser-known features MSPs can use to grow their business.
Avaya Names John Youri SVP of Strategy and Global Alliances
Avaya has named John Youri to the role of senior vice president of strategy and global alliances to drive channel partners’ cloud business.
Staples Still Exploring Potential Office Depot Acquisition; CompuCom Interest Unknown
Staples evaluates “all alternatives in its pursuit of ODP” — which owns Office Depot & CompuCom, the MSP & recent ransomware attack victim.