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25 RMM Software Tools for MSPs: 2018 List of Options, Alternatives

A list of RMM (remote monitoring and management) software & cloud tools for MSPs (managed services providers). The top 25 RMM options & alternatives for 2018.

Microsoft Dynamics 365 Business Central vs. Salesforce, Oracle NetSuite

Microsoft Dynamics 365 Business Central blends CRM and ERP to counter Oracle NetSuite & Salesforce in small business and midmarket (SMB) sector.

Promys PSA Taps Microsoft Power BI for Analytics, Enhanced Reporting

Promys PSA, a professional services automation software platform, leverages Microsoft Power BI for new new analytics and reporting capabilities.

Passportal: MSP Password, Documentation Services Grow

Passportal CEO Colin Knox & President Dan Wensley explain MSP software platform momentum across password management, security as a service & documentation management.

Incident Management: Safety-Critical Practices Are On The Rise

As incident costs and risks increase, so does the need for fast, coordinated response. Forrester Research explains the associated trends.

Sitehands Inc. Gathers Funding for On Demand IT Field Services

Sitehands, which is developing an online marketplace that matches IT field service technicians with customer projects, appears to be in funding mode. Is this the successor to OnForce & WorkMarket?

FBI Paid Best Buy Geek Squad Employees as Informants?

The FBI allegedly paid Best Buy Geek Squad employees as informants who snooped & probed customer devices for illegal materials, theĀ Electronic Frontier FoundationĀ (EFF) reports.

Dispatches From Mexico City: Ups And Downs

We had our power cut. My rent money was lost. And I had a great weekend. It was a rollercoaster, to say the least. Here’s what the ride taught me.

Datto Emphasizes Global MSP Momentum Ahead of DattoCon18

Datto shares 2017 milestones, new Autotask innovations and key priorities as the MSP-centric technology company marches toward its DattoCon18 conference.

Acronis Backup, Google Cloud Platform Integration: Will MSPs Plug In?

Acronis backup & disaster recovery (BDR) integrates with Google Cloud Platform, giving partners another data protection option for customer assets.