Blog Archives

Sherweb Launches ITSM Ticketing for MSPs: A PSA Software Alternative?

Sherweb IT service management (ITSM) software, called C2 MSP, may counter PSA software from ConnectWise, Datto & others.

How ITSM Software Supports MSP Success

It’s paramount for MSPs to reimagine the ways IT service management (ITSM) software can be used to best serve their unique needs.

Market Your MSP: Digital Marketing Tips and Best Practices

Whether you’re just getting started or a seasoned pro, here are some digital marketing tips and best practices to implement at your MSP.

UiPath Emphasizes RPA Partner Ecosystem Expansion

UiPath community now spans 1.5 million members & 4,000 RPA (robotic process automation) software bot partners like Deloitte & Ingram Micro.

Marketing Your MSP in the COVID-19 Recovery Era

How your MSP marketing strategy can target the right customers, define your value proposition, and win new business, according to Kaseya’s IT Glue team.

Accenture Acquires DI Square Technology Engineers, Digital Transformation Contracts

Global IT consulting firm Accenture ($ACN) acquires DI Square engineering talent & digital transformation client contracts in manufacturing vertical.

Zix CEO Explains MSP Partner Wins, Cloud Security Expansion

MSP partners drive nearly 90% of new Zix customer wins, CEO David Wagner says. Zix partner program for e-mail security & cloud backup services expands.

Allant Group Acquires Salesforce Cloud Partner Bubblebox

Marketing services provider Allant Group, backed by investment firm VntCap Technologies, acquires Salesforce cloud consulting firm Bubblebox.

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Cyber Hygiene: An Ounce of Prevention is Worth a Pound of Incident Response

Incident response is a hot topic. But it’s time to embrace a preventive-care approach to cybersecurity, Cisco Systems asserts.

Zoom, Poly, Yealink Launch Zoom Phone Appliances

Zoom Phone Appliances are available via Zoom’s Hardware-as-a-Service (HaaS) program, and authorized Poly & Yealink resellers.