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Blog Archives

How to Set Achievable Sales Goals for 2021

The key to achievable 2021 sales goals is third-party data to justify the outlook and a planning process with buy-in from key stakeholders.

Cherwell Software ITSM Launches MSP Partner Program

Cherwell Software launches MSP partner program for IT Service Management (ITSM). Will Cherwell compete against PSA like ConnectWise Manage, Datto Autotask & Kaseya BMS?

Netcall Acquires RPA Software Provider Automagica

Automation software provider Netcall acquires Robotic Process Automation (RPA) software company Automagica. RPA M&A deal activity remains strong.

SBA PPP Small Business Loans: FAQ Payback Guidance, M&A and Second Round Info

Small Business Administration PPP (Paycheck Protection Program) loans: Latest SBA PPP loan forgiveness rules, Merger/Acquisitions guidance, lender, payback & second round updates.


ScalePad, Formerly Warranty Master, Launches Software ALM for MSPs

Warranty Master rebrands as ScalePad & launches software-centric asset lifecycle management (ALM) for MSPs, CEO Dan Wensley & Investor Chris Day explain.

Office Equipment Dealer M&A: The Lioce Group Acquires Digital Print Solutions, Inc.

The Lioce Group acquires fellow Alabama office equipment dealer Digital Print Solutions Inc. (DPSI). Zygoquest Group advises on the deal.

Value Proposition

Getting Rid of the “Value Proposition”

The concept of “value proposition” should be replaced with “value co-creation.” Partners in Excellence’s David Brock explains.

5 Channel Partner and MSP Updates: Tuesday 13 October 2020

Today’s channel partner & MSP news involves CDW, CloudBlue, Crayon, Facebook Workplace, Fulcrum, GTDC, Ingram Micro, SHL Group, Sophos’s Erin Malone & Kevin Isaac, timetoreply, Vertiv’s Peter Klanian, Vuzix, Wipro, Workforce Insight & more.

IBM Spinning Off Massive MSP Managed Infrastructure Services Unit

IBM MSP spin-off: Managed Infrastructure Services unit to be separate company for hosting, network services, IT management & multi-cloud migrations.

Phishing’s Evolution: How COVID-19 Affected Our Click Habits

How have phishing attacks evolved during the coronavirus (COVID-19) pandemic? Webroot research provides the answers & MSP risk mitigation tips.