Key Takeaways from Datto’s 2019 State of the MSP Report
Datto’s 2019 State of the MSP report reveals how managed service provider businesses are performing & where they’re heading next. Datto VP Rob Rae explains.
Zendesk Acquires Smooch for Omnichannel Messaging and Cloud CRM Push
Zendesk acquires Smooch for omnichannel communications platform that works with WhatsApp, WeChat, email, SMS & more. $ZEN counters ServiceNow & Salesforce.
MSPs: Hungry for Growth? Look to Managed Security Services
Now’s the time for MSPs to step into the managed security service provider (MSSP) market. Webroot explains how.
Server Monitoring: 4 Performance Metrics to Track
Regardless of the applications running on your servers, you need to monitor these four performance metrics, according to Site24x7.
Windstream Bankruptcy: Chapter 11 Filing Status Updates, Revenues
Windstream Chapter 11 bankruptcy status updates, stock delisting, creditors list, revenues, earnings & more. How the IT, managed & cloud services provider (MSP & CSP) is managing its finances.
Office Depot Layoffs: CompuCom Delivers Weak Revenues
Office Depot confirms layoffs after CompuCom IT consulting & managed services provider (MSP) division underperforms in Q1. Board approves “Business Acceleration Program.”
Top 100 Vertical Markets MSPs – 2019 List Unveiled
ChannelE2E unveils Top 100 Vertical Market MSPs list for 2019 — featuring top managed IT service providers (MSPs) across health care, financial services, legal & more.
Corsica Technologies Acquires EDTS and EDTS Cyber
Corsica Technologies, backed by private equity firm Inverness Graham, acquires managed IT service provider (MSP) EDTS & sister company EDTS Cyber.
SolarWinds Acquires Samanage, Counters ServiceNow for IT Service Management Software
SolarWinds acquires Samanage, a cloud-based IT service desk software that competes with ServiceNow, FreshService, ZenDesk, Jira, SpiceWorks & more.
Cask Breakup Sharpens ServiceNow, Government Cybersecurity Focus
Cask Technologies splits into two businesses: One focused on ServiceNow consulting, the other focused on government & cybersecurity services.