Most mature MSPs mastered PC & server monitoring. But what about proper application monitoring to bolster customer & user experience (CX & UX?)
Ericsson layoffs may hit 25,000 staff cuts or 23% of telecom equipment company’s 109,000 employees, a report says. Can CEO Börje Ekholm deliver turnaround?
It’s that time of year in Mexico City. The rain is slowing, the weather is warming, and everyone is preparing to head back to school. Me? I’m blogging.
Here are four major MSP onboarding pain points that managed services providers experience with customers. Plus: How to address them, according to Continuum.
Fired Google Employee James Damore in this video podcast explains his views on diversity hiring & describes why he wrote a memo that caused a firestorm.
Cloud-native app development is, on paper, your dream strategy. But you’ll need to nurture a new organizational culture to get there. Capgemini explains.
McAfee confirms an undisclosed number of layoffs. The staff cuts come amid a renewed channel commitment & intensifying cybersecurity product competition.
CEB data shows over 60% of pipeline deals end in no decision made. The terrible tragedy of all this is the customer hasn’t solved their problem.
Managed cloud provider Rackspace introduces Amazon Web Services (AWS) customer migration services. Rackspace VP Prashanth Chandrasekar explains.
The importance of trust is immeasurable for MSPs because you deal with clients’ data. It’s about personal trust — and brand trust. Ty Trumbull explains.