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Blog Archives

How to Determine the Best Customers for Your Business

MSPs certainly value customers that generate the most monthly recurring revenues. But these additional customer-centric KPIs may be more important, ConnectWise says.

Stop Planning for Digital Transformation

When it comes to digital transformation, traditional business planning isn’t part of the prescription. Instead, Avanade recommends this path forward.

Understand EBITDA Before Selling Your Business

How can EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) affect the value of a company and the price buyers pay for a business? Here are some answers.

Arnie Bellini Prepares to Give Away $70 Million

ConnectWise co-founder & former CEO Arnie Bellini vows to donate $70 million to Tampa Bay organizations. First up: $7 million for Tampa Catholic.

Node4 Acquires VMware and Microsoft Azure Cloud Partner Secura

Node4, a communications MSP, acquires VMware & Microsoft Azure cloud services partner Secura. This is Node4’s fifth acquisition. Here’s the strategy.

Cloud Cost Management Tools: Turbonomic Buys ParkMyCloud

Turbonomic acquires ParkMyCloud, uniting two firms that specialize in application performance management, cloud migrations & cloud cost management tools.

Hardware and Device as a Service: Hurting MSP Valuations?

Everything as a Service reality check: Do device & hardware as a service (DaaS & HaaS) increase or decrease MSP valuations? Evergreen Services Group’s timely view.

ServiceNow ServiceBots: What Are They?

ServiceNow’s ServiceBot strategy pushes the software company far beyond traditional ITSM (IT service management) discussions. Here’s how.

Kaseya CEO Fred Voccola: 10 Keynote Takeaways for MSPs

Kaseya CEO Fred Voccola describes small business IT spending trends & the implications for MSPs (managed IT services providers) during Connect IT Global 2019 conference.

Kaseya Acquires ID Agent for Dark Web Monitoring

Kaseya acquires ID Agent, empowering MSPs & IT departments with dark web monitoring, threat intelligence, identity monitoring & more cybersecurity services.