MSPs certainly value customers that generate the most monthly recurring revenues. But these additional customer-centric KPIs may be more important, ConnectWise says.
When it comes to digital transformation, traditional business planning isn’t part of the prescription. Instead, Avanade recommends this path forward.
How can EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization) affect the value of a company and the price buyers pay for a business? Here are some answers.
ConnectWise co-founder & former CEO Arnie Bellini vows to donate $70 million to Tampa Bay organizations. First up: $7 million for Tampa Catholic.
Node4, a communications MSP, acquires VMware & Microsoft Azure cloud services partner Secura. This is Node4’s fifth acquisition. Here’s the strategy.
Turbonomic acquires ParkMyCloud, uniting two firms that specialize in application performance management, cloud migrations & cloud cost management tools.
Everything as a Service reality check: Do device & hardware as a service (DaaS & HaaS) increase or decrease MSP valuations? Evergreen Services Group’s timely view.
ServiceNow’s ServiceBot strategy pushes the software company far beyond traditional ITSM (IT service management) discussions. Here’s how.
Kaseya CEO Fred Voccola describes small business IT spending trends & the implications for MSPs (managed IT services providers) during Connect IT Global 2019 conference.
Kaseya acquires ID Agent, empowering MSPs & IT departments with dark web monitoring, threat intelligence, identity monitoring & more cybersecurity services.