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After Nines

TeamLogic IT Names Dan Shapero President; Chuck Lennon Transitions to EVP

TeamLogic IT names Kaseya veteran Dan Shapero president. Chuck Lennon transitions to executive VP. Here’s what’s next for the IT services franchise network.

6 Proven Tactics that Drive Demand for Channel Partners

Want to help your Channel Partners create, execute, and reap the benefits of a social media strategy? Channel Maven highlights these six tips.

How to Compress and Accelerate the Sales Cycle

The best way to compress our sales cycles are to help the buyer compress their buying cycle! David Brock explains how.

Live Blog: Amazon Web Services (AWS) CEO Andy Jassy Interview

Live Blog: Amazon Web Services (AWS) CEO Andy Jassy addresses cloud, developer, MSP and partner-related questions during AWS re:Invent 2017 interview.

Intel Kills Three IoT Projects: Internet of Things Reality Check

Intel kills Internet of Things (IoT) projects called Galileo, Joule & Edison. It’s a timely reality check: As the IoT market matures more products will die.

Coffee Friday

5 Channel Partner Updates: 16 June 2017

Updates: Apple CareKit, ConnectWise, Eagle Eye Networks, Gary Pica, IBM Service Providers, Recorded Future, SUSE Linux & TruMethods.


Dispatches From Mexico City: Immigration as a Service (And More)

In the age of everything as a service, how about a simple return to the most basic requirement of all: World-class customer service?

Accenture Acquires Salesforce Partner Phase One for Government Cloud Services

Accenture buys Salesforce partner Phase One for government cloud services. This is Accenture’s 7th Salesforce-related SaaS consulting acquisition since 2014

How to Earn Customer Referrals: Two Smart Steps

The majority of buyers overwhelmingly trust word-of-mouth recommendations from colleagues. KLA Group’s Kendra Lee explains the art of customer referrals.

Dispatches From Mexico City: Putting In The Work

Everything you always wanted to know about Telenovelas, and the art of listening and translating.