Robotic Process Automation and Customer Service: Secrets to RPA Success
Robotic process automation (RPA) offloads repeatable tasks from agents. Here’s how to succeed with RPA, according to Forrester Research.
Microsoft Buys Softomotive: RPA Wakeup Call for MSPs, Channel Partners
Microsoft buys Softomotive for Robotic Process Automation (RPA). Vows to ensure all partners can “create bots to automate manual business processes.”
Microsoft Acquiring RPA Startup Softomotive?
Report: Microsoft negotiating to acquire Softomotive, an RPA (robotic process automation) software rival to Automation Anywhere & UiPath.
Automation Anywhere Layoffs 2020: WFH Pressures Salesforce-Backed RPA Startup
Automation Anywhere layoffs impact 10% of staff at Robotic Process Automation (RPA) software startup, which is backed by Salesforce Ventures. Work From Home (WFH) may reshape RPA market.
UiPath, ServiceNow Integration: Will MSPs Embrace RPA, ITSM Automation?
UiPath-ServiceNow integration may further boost robotic process automation (RPA) and IT service management (ITSM). Will MSPs gain enhanced service desks?
UiPath Robotic Process Automation (RPA) Training: Will MSPs Engage?
Robotic process automation software provider UiPath expands RPA Certification program. Will MSPs embrace RPA to automate IT service management (ITSM) help desks?
Abry Partners Invests In MSP Asignet for RPA Push
Private equity firm Abry Partners invests in Asignet, an MSP that’s preparing a robotic process automation (RPA) software platrform called Robot4IT.
Automation Anywhere Funding: Will MSPs Embrace RPA Bots for Service Desks?
Automation Anywhere Series B funding furthers Robotic Process Automation (RPA) software. Will MSPs embrace RPA software tools & help desk bots for ITSM?
VMware Acquires AetherPal Remote Control and Support Software
VMware acquires AetherPal, which develops IT support software that allows VARs & MSPs to remotely view, control, troubleshoot, and fix devices & applications.
NinjaRMM Surpasses 2,000 MSP Partners
More than 2,000 MSPs (managed services providers) now run NinjaRMM’s cloud-based remote monitoring and management (RMM) software platform, and the company is growing more than 100 percent per year, CEO Salvatore Sferlazza tells ChannelE2E.