Coffee Thursday

5 Channel Partner Updates: 27 April 2017

Here’s page 2. Boy was that a fast page load. Here are items 10 to 1.

10. Net Neutrality: More than 800 startups have asked the FCC to not kill net neutrality. The Trump Administration is seeking to dump net neutrality, which could lead to new fees, charges and traffic prioritization challenges for customers as they navigate the Internet.

9. Dropbox Is Profitable: Well, sort of. The company is generating profits based on EBITDA — though that’s certainly not net income. Dropbox is still privately held. Rival Box is public.

8. ServiceNow Momentum: ServiceNow momentum continues to accelerate…

7. Small Business Optimism: Nearly two-thirds (64 percent) of small business owners say there has never been a better time to own a small business, according to a new AllState Small Business Barometer survey. Hmmm… Are entrepreneurs optimistic about government policy changes — or are they just super-confident in their own ability to build businesses? I’m guessing it’s the latter.

6. H-1B Visa Executive Order: Not sure what President Trump’s H-1B executive order potentially means? The detailed H-1B executive order Q&A from ComputerWorld offers some timely insights and perspectives.

5. IT Outsourcing Settlement: The state of Michigan has reached a $13 million settlement with Hewlett Packard Enterprise after suing over a failed $49 million computer system overhaul for the Secretary of State, The Detroit News reported. So who’s going to pay the damages? Actually, the answer is DXC Technology — which is the newly branded combination of the former CSC and HPE’s IT services arm.

4. MSP Help Desks: Logicalis may move some UK help desk roles to South Africa. It’s part of a broader global managed services revamp, according to ChannelWeb UK. Just about every major MSP help desk provider is closely exploring how to scale their services while keeping costs under control. Continuum, for instance, is expanding its help desk services to include support professionals in the Philippines. The company already has a U.S.-based help desk as well.

3. Meet ChanneE2E: We’re set to attend VeeamOn 2017, DattoCon17, ConnectWise Automation Nation 2017,  and several other events in the weeks ahead. Want to potentially meet? Email me (

Ray Espinoza

2. Managed Security Expert: Atmosera, a premier Microsoft Azure solutions provider, has hired Ray Espinoza as VP of information security (InfoSec). He previously held key posts at Proofpoint, Cisco Systems, and eBay. Espinoza brings extensive experience in security risk management, security incident response, monitoring, and cyber threat, the company says. He will oversee the evolution of managed services targeting security and compliance needs.

1. Join Us Today: We’ll reveal the Top 100 Vertical Market MSPs 2017 list and research during our webcast today. Register now and join us at 2:00 p.m. ET.

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